Contact Sixity Customer Service at (888) 679-6279

Our Customer Service Team is available to take your calls
9am-5pm PT, Monday through Friday.


CLICK TO CALL: (888) 679-6279

CONTACT US BY EMAIL: CLICK HERE

The team here at Sixity is striving to provide you not only quality products at great prices, but also a high-quality shopping experience.  See below for important aspects of our customer service.  If you have additional questions please consult our FAQ's or feel free to Contact Us.  Customer Service personnel are available to take your calls 9am-5pm PT, Monday through Friday at (888) 679-6279.  We will do our best to respond to your email inquiry within one business day.  Sixity is American-owned and operated, and all your questions will be answered locally by personnel in our California office.


Shipping
  • At Sixity.com, ALL PRODUCTS SHIP FOR FREE!
  • In most cases items ordered by 5pm ET Monday - Friday will ship that same day.
  • All orders placed after 5pm ET will ship the next business day after payment is received.
  • When you place an order you will receive an order confirmation email. You will then receive a separate second email with tracking information when your order ships. Login to your account, select "View Order" and then "Track your order" to check on your package's shipping status at any time.
  • Our smaller items are shipped via USPS 1st Class and we estimate delivery of 3-5 days. Our larger, heavier items are shipped via FedEx Ground and we estimate delivery in 4-7 days.
  • Deliveries to Alaska, Hawaii, Puerto Rico or other non-continental US territories may take longer.
  • We do not offer any expedited shipping at this time.
  • If you return your purchase, then the cost of shipping will be deducted from any refund or credit.
  • Sorry, at this time Sixity does not ship outside of the U.S.
  • No local pickups are available.
  • Please note, if a product is returned to us from the postal carrier due to undeliverable address, wrong address, etc, we will refund the full amount of your purchase less our shipping costs.

Payments
  • Sixity accepts payments via PayPal, as well as Visa, MasterCard, Discover, and American Express cards issued by major U.S. banks.
  • We also have integrated with Amazon Payments, meaning that you can login to Sixity.com via your Amazon.com account, and pay with any saved credit cards on your Amazon account. If you do this none of your financial information is shared outside of Amazon. You can read more details on Amazon Payments by clicking here, including logging into your Amazon Payments account.
  • We do not accept money orders, cashier's checks, personal checks or cash.
  • All orders delivered to California (CA) residents are charged the applicable sales tax.

Customer Satisfaction
  • Your satisfaction is important, and we appreciate your business. Our goal is to provide a 5-star experience with our detailed descriptions, clear communications, fast shipping times and low shipping charges.  Please Contact Us with any concerns or comments.


Returns & Exchanges
  • Many of the parts we sell at Sixity only work with specific vehicles. We include fitment details whenever possible to help you choose the right product for your vehicle. Please double-check the accuracy of your order before purchasing, and feel free to contact us with any product or fitment questions. Please visit our Returns & Exchanges page for all the details on our Return Policy and to initiate a return or exchange.


Viewing Orders


Updating Account Information


Email Subscribe / Unsubscribe
  • You can subscribe to Sixity.com emails by clicking here. You will not be mailed more than twice a month, and receive updates on new sales and product launches. If you currently are subscribed you may unsubscribe by clicking here.





  




Payments Accepted



Sixity Accepts Visa Credit Card Payments Sixity Accepts Mastercard Credit Card Payments Sixity Accepts Discover Credit Card Payments Sixity Accepts American Express Credit Card Payments Sixity Accepts Paypal Payments
Sixity Accepts Payment with Amazon

Follow Us Online



Sixity on Facebook Sixity Videos on YouTube Sixity on Twitter Sixity on LinkedIn Sixity on Google+

Shop With Confidence