Click here for answers to our most commonly asked questions:
Finding the Correct Product for your Vehicle
We want your product to fit! Pay special attention to fitment details before making a purchase. Visit our high-powered Search Page and click on your vehicle year, make and model to ensure you
are purchasing a product that fits your vehicle. Each product detail page includes detailed information on vehicle fitment. Pay special attention to the "Additional Information" tab at the bottom of
each product page. Remember that if you purchase a product for a vehicle that we advertise and it does not fit, we will pay for return shipping as part of our 100% Fitment Guarantee.
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Free Shipping & Order Tracking
All purchases on Sixity.com ship for free! We strive to ship every package within one business day. When your order ships, you will receive an email with your tracking info. Your package will ship
USPS, FedEx, or UPS. A tracking number and tracking link will be provided. Please note that sometimes it takes an additional day after tracking information is provided before the tracking link becomes active.
We currently do not offer expedited shipping, or shipping outside of the United States. Deliveries to Alaska, Hawaii, Puerto Rico, and other non-continental U.S. territories may take longer.
For more shipping details please click here.
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How to Return a Product
Interested in returning or exchanging a product? Make sure to read through our Return & Exchange Policy by clicking here. If you received a product you did not order, or an item that does not fit
a vehicle as advertised, contact us within 30 days and we will ship out the correct product at no charge and provide a return mailing label. If you simply no longer want a product you purchased, you can
return it within 30 days for a full refund, less our original shipping costs and a 15% re-stocking fee. Parts that have been installed and/or used are not eligible for return due to safety concerns with used parts.
Visit this link for the address to ship your return, a downloadable return or exchange form, and information on safely packing your product for return.
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All Sixity-branded products feature a free one-year limited warranty. Your purchase is automatically protected for one year. Please note that there are some exclusions to this policy, such as product misuse or abuse,
vehicles used for racing or that have been altered from OEM specifications, and products which are not Sixity-branded products such as NGK or Denso spark plugs, Gates and Dayco belts, etc.
All the details on our warranty policy are available by clicking here. Additional warranty benefits offered by other manufacturers can be accessed by clicking here.
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Read more FAQ's by visiting this link.
Question still not answered? Customer Service personnel are available to take your calls 9am-5pm PT, Monday through Friday. You may also reach us via the Contact form below. Sixity is American-owned and operated, and all your questions will be answered locally by personnel in our California office.
Phone: (888) 679-6279
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Frequently Asked Questions
Install & Repair Guides
Brake Pad Selection Guide
5-Bolt Wheel Spacer Selection Guide
4/6/8-Bolt Wheel Spacer Selection Guide
Terms and Conditions
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