SIXITY.COM RETURN POLICY
HOW TO RETURN YOUR SIXITY.COM PURCHASE
Many of the parts we sell at Sixity only work with specific vehicles. We include fitment details whenever possible to help you choose the right product for your vehicle. Feel free to contact us with any product or fitment questions.
Did you receive the item you ordered, but decide you no longer want it?
- If the item is unopened, ship it back to us using the instructions below within 30 days, and we will issue a refund.
- If the item is opened, and has not been used or installed, ship it back to us using the instructions below within 30 days, and we will issue a refund, less a 15% re-stocking fee.
- If the item has been installed and/or used, we are unable to accept a return due to safety concerns with used parts.
Did you receive an item other than the item you purchased? Or an item that does not fit a vehicle as advertised?
- Contact us within 30 days, and we will work with you to make it right.
Return Instructions
- Please contact us via email to initiate a return. We will provide you a form to fill out and include with your return, along with a Pre-Paid Return Shipping Label. No postage is required for your shipment with this label. A return shipping charge will be deducted from your refund on returns of items that are not the result of our error.
- Make sure to carefully package the product in its original packaging when shipping it back. Products damaged due to insufficient packaging may not be eligible for refund.
If you have already returned your order, we will process your refund request within 3 business days of receiving the product. You will receive an email notification when your refund has been processed. If, after following the online returns process, you require additional help with your return, feel free to contact us via email with any questions.
If you have an item you believe to be defective, please click here to access warranty information.
If you purchased your product through eBay.com or Amazon.com, please click here.
